Special Occasions
Your booking is confirmed once the required deposit has been received. All quotes are subject to availability and may expire after a limited time.
No, all deposits are non-refundable as they secure your event date and services.
Yes, cancellations must be submitted in writing. Rescheduling requests depend on availability and may involve updated pricing or service adjustments.
Yes, we handle delivery, setup, takedown, and pickup according to the agreed event schedule. Clients must ensure the venue is accessible and ready for installation.
Weather conditions may impact outdoor setups or services. In severe cases, adjustments or cancellations may be necessary to ensure safety.
Clients are responsible for all rental items from delivery until pickup, including any damage, loss, or excessive cleaning costs.
No, personalized décor and specialty orders become non-refundable once they have been approved or ordered.
We may photograph or video event setups for our portfolio, website, or social media unless you request otherwise in writing.
